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Why can’t I install or activate WhatsApp?

install or activate WhatsApp

install or activate WhatsApp – WhatsApp is one of the greatest messaging applications. More than 10℅ of the population in the world are active users of WhatsApp. Although WhatsApp has lots of amazing features, mistakes can happen. In the following, we will focus on some of the most common WhatsApp problems that Android and iPhone users might face and we will answer the question of why can’t I install or activate WhatsApp. Also, increase your WhatsApp security to prevent social media hacking like  WhatsApp hacking .

but Why can’t I install or activate WhatsApp?

 

WhatsApp is not installed or activated

To be able to install the latest version of WhatsApp, your phone must support Android version 2.3.3 and above. To check the Android version on your device, open the settings on your phone and select About Phone.

If you want to download the WhatsApp application directly from its website, you need to enable the Unknown Sources option. To do this, go to Settings, go to the Apps section and find your browser. You can also download it from the Play Store.

You don’t receive the activation code

If you can’t get the verification code after installing WhatsApp, first, you need to make sure that you have entered the correct phone number and you need to select the country that your number belongs to. If you still haven’t received any code, you can request a voice call.

Note that you need a SIM card to sign up on WhatsApp and you can only use one number on each phone.

 

You can’t connect to WhatsApp/ WhatsApp does not work

Usually, connection problems on WhatsApp are caused by the internet connection. If you can’t connect to WhatsApp, use the following solutions.

  1. Download and install the latest WhatsApp version.
  2. Make sure you’re connected to the Internet and check your 4G connection or Wi-Fi (go to Settings> Wireless and Network).
  3. Note that task killer might affect WhatsApp and cause connection problems.
  4. Clear WhatsApp cache ( go to Settings> Apps> WhatsApp> Clear Cache)
  5. Uninstall WhatsApp and then try to install it again.

Sometimes there might be something wrong with WhatsApp servers that causes connection problems. To check the disconnection notifications on WhatsApp, open the WhatsApp Status Twitter account.

WhatsApp can’t find your contacts

This can happen for different reasons. If WhatsApp can’t find your contacts, use the following solutions:

  1. Make sure you save the correct number on your device.
  2. Make sure the contact you want to save is using WhatsApp.
  3. Make sure you’re using the latest version of WhatsApp.
  4. Make sure your contacts are ‘visible’ or ‘viewable’.

You can’t see the users’ Last Seen

Last Seen feature allows the users to find out when other users open the WhatsApp application.

When you’re online on WhatsApp and one of your contacts is using the app, the status of that contact changes to ‘Online’, and this only means that that person is using WhatsApp at the moment. You might not be able to see the users’ Last Seen for various reasons. For example, if you have disabled your Last Seen feature, you can’t also see your contacts’ Last Seen.

If you can’t see the Last Seen of a few users, this can mean that they have disabled their last Seen feature, or if someone blocks you on WhatsApp, you can’t see the changes in the profile of that user.

You can’t make voice calls on WhatsApp

If you have any problems related to making and receiving voice calls on WhatsApp and you’re experiencing disconnections while making voice calls, there is something wrong with your internet connection. Check your Wi-Fi or mobile data and make sure you have a strong internet connection. You need at least 3G to make WhatsApp calls. If there is nothing wrong with your internet connection and you still can’t make WhatsApp voice calls, the person you want to contact should probably check his internet connection as well.

You can’t download photos and videos on WhatsApp

If you have a problem with downloading photos and videos on WhatsApp, go to the Settings> Data usage and check if you have enabled the Media auto-download feature only in Wi-Fi mode. In this case, if you’re using mobile data, you need to enable the Media auto-download option on mobile data.

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